Here To Help
 

Frequently Asked Questions

 
 
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what happens after i click "add to cart"?

You will be contacted by email or telephone within 48 hours by Blue Box Cart  to confirm your request.  At this point you will be asked to supply payment details. NOTE THAT YOUR COSTUME IS NOT CONFIRMED UNTIL YOU HAVE RECEIVED A COSTUME CONFIRMATION AND PAYMENT RECEIPT EMAIL FROM BLUE BOX CART.

 

can someone collect my costume for me?

Yes once they have the Blue Box Cart receipt, written permission from the purchaser and/or a copy of the purchaser's ID.

 

If my Costume doesn’t fit upon collection can I get a different size?

As costumes are made to order, we can not guarantee to provide you with the a different size, however, where possible we will try our best to assist in obtaining the correct size option.

 

I have ordered my costume already but would like to change the size/colour or any other add on.

We begin production as soon as orders have been confirmed/paid have therefore no changes can be made after the initial purchase.  Where possible we will try and assist however, a change fee of  $100 will be incurred to facilitate the production of a new size/colour.

NOTE: We will waive the change fee for all orders placed on band launch night until FRIDAY April 27th. We strongly suggest trying on the bras to ensure you get the right size or use the size chart provided.

 

I have ordered my costume already but forgot to order tights – how can I add this to my order?

Add on/upgrades can be purchased at any point, subject to availability and can be done by adding it to the cart and following all the same steps as purchasing the costume.  The can also be purchased upon collection subject to availability.

 

I bought my costume from another masquerader, how do I transfer it to my name?

The original Masquerader must contact/notify Blue Box Cart of the transfer and the new masquerader must be in possession of the receipt for collection.

 

When can we collect our costumes?

An email will be sent with all collection details, and the Costume collection schedule will be posted on all our social media platforms. Distribution usually begins approximately 10 days prior to Kadooment Day.

 

If I bought a costume but am no longer able to jump, will you buy/take it back?

Should we have to resell your costume, there is a non-refundable fee of $250.00 BDS which is built in to your total costume cost. The remaining refundable portion will only be paid once the costume has been sold.  We recommend selling it on your own to avoid this, however, we must still be notified of the sale.

 

Where does the band meet on Kadooment day?

Bands usually meet at The National Stadium, but detailed information including time and place will be included in your costume package upon collection and uploaded onto all social Media platforms closer to the date.

 

What is the registration fee?

 This is a one time registration fee of $75.00 BDS applicable to anyone jumping with Blue Box Cart for the first time. This allows us to offer a token of appreciation to our loyal members, as after their first Kadooment Experience with us they are eligible to purchase their costume without this additional fee. 

 

When I the last day you are able to purchase a Kadooment costume?

 Costumes will be available until sections sell out - Subject to availability.

 

WHAT ARE THE BAND HOUSE HOURS?

The Band House, located at Marine Villa, Bay Street, St. Michael, Barbados, is open Monday to Friday from 10AM - 6PM.

how do i arrange payment?

Option 1: Visit  the Band house during office hours. We accept Cash, Cheque, MasterCard or Visa Credit/Debit cards as well as M Money

Option 2:  Via Telephone with Credit Card details. – 246-436-7225

Option 3: Complete Registration form, add the item to cart and complete the Credit Card Authorisation form available on our website. Print, sign, scan and return to us for processing.

 

I am overseas but coming to Barbados for Kadooment, how should I buy/register and be sized for my costume?

Complete the registration form on the website and we will contact you within 48 hours to confirm your request and obtain payment details. Select section, select package and fill in all required information for sizing. Alternatively, call or visit our office 246 436-7225. (For Bra and Bikini sizing recommendations, please see size chart suggested.)

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i missed the collection date for my section. what do i do?

If you have missed your section collection date, you can visit our distribution location at any point during open hours to collect.

 

How many people are in the band?

Approximately 1000 – 1200 Masqueraders

 

Can we buy bands and jump in our own clothes?

Unfortunately, Blue Box Cart does not offer this option.

 

Is it possible to switch my costume section after I have purchased a costume?

Add on/upgrades can be purchased at any point, subject to availability and can be done by adding it to the cart and following all the same steps as purchasing the costume.  The can also be purchased upon collection subject to availability.

 

What is the difference between “Regular drinks included and the “Premium drinks Cart”?

Our general Kadooment drinks package includes – Cockspur Old Gold Rum, Banks Beer, house gin, house vodka, Malibu, Kadooment punchy punch, soft drinks, juices and water.  

The exclusive Premium drinks cart includes –Smirnoff Vodka, Gilby's Gin, Johnny Walker Black Label Scotch, Malibu, Cockspur Old Gold Rum, Banks Beer, coconut water, cranberry juice, soft drinks, juices and water.  

The cost of the premium cart is an $95.00 BDS. 

 

How do I become a member of Blue Box Cart?

Once you have paid the registration fee and have jumped with us within the last 15 Years as a registered band member, you are automatically a member.  You must be officially registered with us for this to apply. (Please note that being a Blue Box Cart does not automatically make you a member of Harbour Lights, and vice versa, as they are 2 separate entities.)